Internet penetration in Nepal has increased to 29.78 percent in recent times mainly due to about 8 million mobile Internet users. But the quality of Internet service by the providers, lack of standards and bad customer service makes the user experience so unpleasant that many users feel that their time, money and resources are wasted, according to blogger Shreedeep Rayamajhi from Kathmandu, Nepal.

The situation is so bad that a petition on Change.org has been launched addressing the Nepal Telecommunication authority.