Jay Harish Shah, an Indian passenger who travelled on Air France and had an unforgettable experience [1], did not stop at filing complaint with the airlines. He created a blog titled One Night In Paris [2] sharing his plights which went viral [3] prompting the airline to reply quickly. He shares his subsequent communications with the airlines in the same blog.
Complaint in Blogpost Goes Viral Prompting Reply From Service Provider
· Written by Rezwan
Categories: South Asia, India, Citizen Media, Digital Activism, Human Rights, Travel