Over the past few years it has become apparent that, if one has a loud enough voice and a big enough audience — not to mention a good sense of humor — social media can serve as a great platform for change. And while that often means political or social change, it can also mean — as famous blogger Heather Armstrong, aka Dooce, has proven — the ability to get a major company to listen to your complaints.
Adding a hashtag, Mowafi encouraged followers to tweet their own complaints about the airline:
Many quickly followed suit. Waleed Mowafi (@WallyMow) added:
Mai Eldib (@14inchHEELS) complained:
@Mayounah had a more pressing concern:
#DearEgyptAir plz don't roll your eyes at me when I complain water is dripping from your ac on board…I'm pretty sure it is an issue
Many were focused on the culinary “delights” offered by the airline. @ShadenFawaz said of the cake:
#DearEgyptAir have you tried eating that “cake” that you serve!? Well it's not food in case you haven't noticed
#DearEgyptAir U make sure no one boards with a nail file! Yet u ignore that if someone got hit with the bread u serve he/she could die!
Waleed Mowafi mocked:
@MarwaAyad was a little more straightforward:
#DearEgyptAir Who prepares and cooks those meals? Seriously who?