China: The Art of No
China
Talk Talk China ponders customer service in China, which hasn't improved despite the booming economy. He reflects on asking for a bar of soap right behind the counter and being told “We don't have it.”
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Talk Talk China ponders customer service in China, which hasn't improved despite the booming economy. He reflects on asking for a bar of soap right behind the counter and being told “We don't have it.”
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